Pre pay support
How does it work?
With Prepay Support you buy a 10-hour bundle giving you instant access to our expert IT support.
With a 4 business hour target for a fix, charges only kicking in when you need us and your bundle being valid for a whole year, it is the ultimate in value and flexibility. And because we take time to get to know about you, your business and IT set-up, whenever you need to contact us with an issue, we’ve got the background knowledge to get working on a fix straight away.
We’ll always try to resolve your problem remotely but a technician will be onsite in no time if needed. Bundles are a great option if you’re happy looking after everyday maintenance like backup monitoring, security updates, virus scans, etc. Then when something more challenging pops up, all you need to do is call us.
How much does it cost?
£500.00 + VAT for a 10-hour bundle
Remote IT and Onsite Support – a half hour minimum charge applies
£25.00 + VAT for up to half an hour
£12.50 + VAT for each 15 minutes (or part thereof) after that.
No call-out charges apply.